People Counter Installation Guide
TABLE OF CONTENTS
Before You Start
Unboxing






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Step 1: Choose Installation Point
1b. Select the Installation Distance from the Wall


Step 2: Install the People Counter

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Option 1: If you want to wire the DC Adaptor Cable through the ceiling, drill a hole at the marked installation point. Then, guide the DC Adaptor Cable through the central hole of the mounting base:

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Option 2: If you want to thread the cable along the ceiling and wall, guide the DC Adaptor Cable through the central hole of the base and off through the side opening in the adhesive:

- IMPORTANT: Before securing the Mounting Base to the ceiling, make sure the arrow is parallel to the door. When inside your store and looking at the door, the arrow should be pointing to the right, parallel to the door:

- IMPORTANT: Red goes in the positive hole, Black goes in the negative hole.

- IMPORTANT: Make sure the arrow on the Sensor aligns with the arrow on the Mounting Base, and the magnet snaps in properly to the lock. If correctly aligned, the LED light should be positioned on the right side of the product when you’re facing the door/gate. The sensor can appear attached even when the magnet and arrow aren’t properly aligned.

Step 3: Configure WiFi





- Power off the People Counter.
- Follow the WiFi configuration video until you reach the step where your WiFi password is requested.
- Enter your WiFi username and password, power on the People Counter, and immediately click Configure.
- Wait for the configuration to complete. You may need to try this method multiple times.
- You may see an alert asking you to switch networks. If so, select "Always stay connected to this network."
- Go to your WiFi network settings, tap the blue (i) icon next to your Wi-Fi network and turn off Auto-Join. Don't forget to turn this back on after you're done!
Step 4: Configure Radar Settings


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Set the Counting Period to 60 seconds.
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For the remaining settings (Vertical Height, X Positive Range, X Negative Range, Y Positive Range, Y Negative Range), enter the values you calculated in Step 4b.


Step 5: Configure Gateway Settings
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- URL = ssl://mqtt.screenhub.com
- Port Number = 1883
- Username = cirrus
- Password = cirrusled
- Timezone = <your store's timezone>





Step 6: Connect Your People Counter to ScreenHub






FAQs
The People Counter supports an operating voltage range of 10V-25V.
Our People Counter currently does not support transmitting raw radar scan data to third-party systems. Instead, it outputs processed results such as coordinate data and people counting statistics.
The radar operates at a safe 60GHz frequency, posing no harm to humans. Radar systems, including those operating at 60GHz, are designed to ensure safety within established human exposure limits.
It utilizes human identification characteristics, which may also extend to animals, but with potential radar interference from metal. Height detection settings can filter out such interference when there's human traffic. Objects can be detected without additional labels, and the algorithm distinguishes automatically between humans and other objects.
![Cirrus-Horizontal-LOGO-COLOR[RGB]-BLK-2](https://quote.cirrusled.com/hubfs/Cirrus-Horizontal-LOGO-COLOR%5BRGB%5D-BLK-2.png)